Submit-pandemic healthcare organizations have been adopting automation applied sciences to speed up the healthcare life cycle proper from affected person scheduling to claims initiation. And why not? As a result of whether or not it’s sufferers or healthcare professionals, within the digital-driven period, comfort and ease of use is the foremost precedence. However, what are new healthcare traits which can be circulating, how are these healthcare traits gaining traction amongst healthcare suppliers, and in the best way these traits may be leveraged to speed up the enterprise course of? And the way has the AutomationEdge RPA resolution helped AccentCare, a US healthcare supplier, speed up its course of effectivity and automation efforts?
The reply to all of your questions is right here on this article. Let’s wait not, this weblog has excerpts from our webinar hosted by Siva Juturi, Chief Buyer Officer, AutomationEdge, together with healthcare evangelist and panelist Jason Woodford, Director of Enterprise Automation, AccentCare, and Amanda Bergamo, Senior Director of Skilled Providers, Unity BPO.
Why RPA in Healthcare?
All of us have seen how Covid has impacted each our private {and professional} life, and the healthcare trade is not any exception. However post-pandemic new challenges are encircling healthcare suppliers like
- Scarcity of expert employees
- Automation of a lot of handbook processes throughout the healthcare
- Adoption of a number of know-how adoption
- Change in Buyer Choice from healthcare to homecare
As per the report, the homecare market is true now anticipated to develop to $340 billion by 2027. And this rising adoption of homecare desire can be driving different applied sciences like Telemedicine, income cycle administration, and distant affected person monitoring wearable gadgets, and that adjustments the uniformity of affected person care expertise. Siva Juturi, Chief Buyer Officer of AutomationEdge, acknowledged right here that” Amongst all of the capabilities and know-how, one other vital factor to contemplate is providing “value-based care” that can finally assist in lowering healthcare price that’s nonetheless a giant problem for healthcare suppliers.”
At this juncture, AutomationEdge is on the middle of offering automation options and the potential so as to add value-based care to the healthcare course of for the organizations like AccentCare.
How did AutomationEdge Assist AccentCare Cut back 80% of Handbook Work in Healthcare?
AccentCare is a US-based acute healthcare supplier with over 45 years of trade expertise, having a community of 31,000 certified professionals at AccentCare who helps 2,00,000 sufferers in over 260 websites dwell more healthy life. And likely, they began their journey with RPA in Healthcare two years in the past. As per Jason Woodford, “their automation journey certainly began with 14 large operational processes for end-to-end automation together with from the departments like finance, HR, and others which have been taking plenty of handbook effort in processing and executing them on time.” At AccentCare, we’ve got been combating some healthcare challenges-
- Integration of a number of methods for well being report administration
- Referring sufferers and updating clinicians in circumstances of missed visits
- Administration of property and report project
- Clinician Pill Automation
Contemplating the challenges that we had been dealing with as healthcare suppliers, we have to have an automation accomplice that is aware of the way to do these handbook processes in a greater approach and quicker, mentioned Jason Woodford. Additional, Jason Woodford elaborated that” AutomationEdge grew to become our savior in making a swimsuit of bots that we name “Affected person Transitions” to may help us in accelerating healthcare course of effectivity for healthcare use circumstances like-
- Affected person & Worker Onboarding
- Affected person Referral Administration
- Homecare/Healthcare System
Certainly onboarding of AutomationEdge for AccentCare was a wild success as we achieved course of effectivity with out the addition of any healthcare workers and added worth take care of healthcare sufferers and staff as effectively.
In the identical context, one other evangelist, Amanda Bergamo, Senior Director of Skilled Providers, Unity BPO, has harassed that “ At Unity BPO can be searching for adoption of applied sciences of their group to get the affected person’s satisfaction and clinician’s satisfaction. Automating the repetitive course of and time-consuming duties, there may be at all times a possibility to offer extra ease and time to staff for specializing in value-based care. And as we’re continuing with automation capabilities, we’re wanting right into a holistic view and strategy of end-to-end automation as an alternative of simply including a know-how stick within the outdated course of to get higher advantages”.
Advantages of AutomationEdge RPA for AccentCare
As per Jason Woodford, Director of Enterprise Automation, AccentCare, the primary profit that AutomationEdge RPA of their healthcare group was price containment. was great. At AccentCare, we imagine price containment isn’t solely about letting staff however it’s all about allocating the assets as an alternative of hiring new assets and it’s referred to as price avoidance.
AccentCare Testimonial video – Jason Woodford, Director – Enterprise Automation, AccentCare
- To date, we’ve got created bots which have generated 1.25 million price of annual price financial savings; that’s a type of an enormous KPI that my group has achieved utilizing the AutomationEdge RPA resolution.
- One other profit that the automation resolution introduced in for AccentCare is “pace supply” in attaining the flexibility to supply our sufferers “homecare’ companies in a time span of 48 hours.
- Final however not least, there may be one other profit that automation brings to AccentCare medical report administration. On in the present day’s date, utilizing automation, we’ve got processed 72000 particular person faxes this 12 months with none mistype and errors utilizing bots.
At this juncture, Amanda Bergamo harassed some extent that “nevertheless automation is a good alternative to start out with to take away inaccurate processes and provides staff ease of labor, however safety is one other concern that should be taken care of whereas dealing with, reconciling and processing information throughout the system.”
How does AutomationEdge Allow Safe Information Processing?
Cybersecurity is one other concern that organizations must hold taking good care of whereas processing the information, and AutomationEdge makes positive that their purchasers, clients, and worker information is protected when they’re utilizing the platform. Siva Juturi, Chief Buyer Officer, AutomationEge right here acknowledged how the AutomationEdge RPA platform is HIPPA-certified and makes positive that it provides safe information and audit of bots as per the utilization and provides companies as per buyer necessities with higher affected person expertise and ease of platform use.
So, are you up for healthcare automation? Then watch our webinar on-demand and find out how AutomationEdge helped AccentCare speed up course of effectivity and may help you to realize the identical.
