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Salesforce Tableau 2023.1 uses AI to bring data stories to life

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March 15, 2023
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Salesforce Tableau 2023.1 uses AI to bring data stories to life
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Information could be sophisticated to gather and it’s usually much more complicated to know in a method that brings a enterprise worth.

Salesforce’s Tableau enterprise unit as we speak introduced the 2023.1 launch of its enterprise platform referred to as Tableau Server, which may run on-premises or in a company’s personal digital non-public cloud deployment. Tableau is usually used as an information analytics expertise that helps customers get insights from information. 

The brand new 2023.1 replace integrates enhanced options to assist organizations hook up with information together with an information mapping characteristic that has been designed to make it simpler to execute analytics on any information supply. There’s now additionally a deeper integration with Salesforce’s Slack messaging software in a bid to assist customers profit from information analytics immediately inside Slack.

Telling ‘tales’ with AI

Connecting to information analytics is one factor, however truly having the ability to perceive what the info truly means is one other. That’s the place Tableau is leaning on synthetic intelligence (AI) to make a distinction. With the improved Information Tales characteristic, AI is used to create a proof that Tableau refers to as a “story” about what the info means.  

This AI characteristic, whereas based mostly on a sequence of foundational AI applied sciences, doesn’t presently use the Einstein GPT generative AI expertise that Salesforce introduced earlier this month.

Tableau Server 2023.1 advantages from AI capabilities derived from Saleforce Einstein, with out the GPT integration. Amongst these capabilities is one known as “Clarify” that helps to clarify not simply what occurred with information, but in addition what didn’t occur, Francois Ajenstat, chief product officer at Tableau, advised VentureBeat.

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Tableau Server additionally has an Einstein AI characteristic known as “Ask” (once more, not GPT based mostly), that gives an NLP-based question engine for customers to ask pure language queries about information and get a response again.

“On the finish of the day, what Tableau is all about helps folks see and perceive information,” Ajenstat stated. “It’s a easy mission, however truly it’s one we consider that’s actually actually essential.”

NLP acquisition by Salesforce performs function

Tableau has at all times supplied its customers with dashboards to assist visualize information tendencies.

Whereas the saying goes that “an image is price a thousand phrases,” that’s not at all times true, particularly when customers are simply taking a look at an image of a line graph with none context.

“Information Tales writes the entire story about what the info says; as a substitute of giving an image, it truly writes the total story and it’s totally interactive,” Ajenstat stated.

Ajenstat defined that the core expertise that helps allow the Information Tales characteristic got here to Tableau by way of the acquisition of privately-held startup Narrative Science in December 2021. Narrative Science had been engaged on pure language processing (NLP) capabilities for information, which Tableau has since prolonged and now built-in into its platform. The NLP expertise that Tableau makes use of for Information Tales has been particularly designed for math and information analytics.

As an organization, Salesforce has pledged to combine generative AI throughout its numerous divisions beneath the banner Einstein GPT. That integration hasn’t come but to Tableau, however it’s going to sooner or later in accordance with Ajenstat. He emphasised, nonetheless, that the NLP engine that powers Information Tales is a greater first step for AI than beginning off with one thing like a GPT-based generative AI engine.

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“GPT doesn’t actually perceive math or information analytics,” he stated. “The engine we have now now could be skilled and it is aware of how you can write about information specifically.”

The addition of Einstein GPT on prime of the present Tableau NLP-based AI sooner or later will carry a distinct expertise for customers. Ajenstat stated the purpose for the in-progress Einstein GPT work for Tableau can be to simplify the Information Tales evaluation and summarize it to make it much more approachable for enterprise analysts.

No time to Slack off

Tableau Server 2023.1 additionally brings a extra built-in method for Slack messaging as nicely.

Ajenstat stated that beforehand, customers may arrange Tableau to ship an alert to a Slack channel, based mostly on information thresholds or key efficiency indicators (KPIs). With the brand new integration, customers can keep inside Slack to question information and get analytics outcomes.

“We wish to combine analytics into the workflow,” he stated. “The rationale for this integration journey is to maintain folks the place they work and produce Tableau in that surroundings.”

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